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Privacy Policy

Last Updated: July 2026

At TROK, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://trok.pro) and use our platform and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Account Information: When you register, we collect your name, email address, username, and password.
  • Authentication Information: If you use Google Authentication or other third-party logins, we collect the necessary authentication tokens and profile information provided by those services.
  • Payment Information: TROK subscription payments are processed by Dodo Payments. Purchases from Creators may be processed by the Creator's connected payment provider such as Stripe, PayPal, Razorpay, or other supported providers. TROK does not store complete payment card information on our servers.
  • Uploaded Content: We collect and store the Creator Store Data, Course Data, Booking Data, and any digital products or media you upload to the platform.
  • Usage Analytics: We may collect limited technical information necessary to operate, secure, maintain, and improve the Service, such as your IP address, browser type, and operating system.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. For more detailed information, please review our Cookie Policy.

3. How Information Is Used

We use the information we collect to:

  • Provide, operate, and maintain the TROK platform.
  • Process transactions and manage your account and subscription.
  • Facilitate interactions between Creators and Customers.
  • Send administrative information, such as updates, security alerts, and support messages.
  • Improve our Service and develop new features.
  • Ensure security and prevent fraud or unauthorized access.

4. Data Sharing and Third-Party Services

We do not sell your personal information. We may share information with third parties only in the following circumstances:

  • Service Providers: We share data with vendors that assist us in operating our platform, such as email delivery (e.g., Resend), file hosting (e.g., Cloudflare R2), and payment processors (e.g., Dodo Payments).
  • Between Creators and Customers: If you purchase a product or course from a Creator, necessary information (like your email) is shared with that Creator to fulfill the purchase.
  • Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. User Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to the processing of your data.

To exercise these rights, please contact us at hello@trok.pro.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal identifiable information from children under 13. If you become aware that a child has provided us with personal data, please contact us.

9. Changes to Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Information

If you have questions or comments about this Privacy Policy, please contact us at: hello@trok.pro.